Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking a Service Coordinator in Albuquerque, NM. The Service Coordinator uses best practices and technology within a community-based setting to assist, train and supervise individuals in activities of daily living and socialization skills. Using discretion and independent judgement, the Service Coordinator coordinates and monitors the assessment and treatment planning process; the delivery and follow-up of patient care; and assures that the appropriate service plans are followed. This individual also serves as an advocate and liaison for and on their behalf.
Responsibilities
Develop service plans and ensures individual assessments are completed to determine if goals and objectives are being met
Gather the necessary information for the applicant to be approved as a waiver participant
Secure a residence in the community that meets the individual’s welfare and safety needs
Create and implement the service plan, making revisions every six months
Identify, develop, and coordinate community resources and support
Maintain all documentation of service delivery and billing
Assure that the assessment of need for a nursing facility level of care will be initiated on the anniversary of the initial determination (PRI/Screen)
Initiate a re-evaluation of the level of care when the waiver participant has experienced a significant improvement in his/her ability to function independently in the community
Communicate and document employee’s progress to the employer and support people, including family, residential staff and other professionals
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Minimum Requirements
Master’s degree and one year of practical experience as a case manager working with people with disabilities; OR
Bachelor’s degree and two years of practical experience as a case manager working with people with disabilities; OR
Associate’s degree and 3 years of practical experience as a case manager working with people with disabilities
Valid driver’s license with a satisfactory driving record
Complete all state and agency required training per state guidelines
Ability to present facts and recommendations effectively in oral and written form
Experience with problem solving against multiple priorities
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Working Conditions
May be required to travel
May be exposed to various medical conditions and communicable disease