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Quality Assurance Coordinator (IDD Services)

Location: Nashua, NH, United States
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Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. 
 
We are actively seeking a dedicated IDD Quality Assurance Coordinator in Nashua, NH. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. 
 
 Responsibilities  
  • Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation 
  • Conduct physical site inspections of homes and programs
  •  Conduct 30-day initial audit of all new homes and programs
  • Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
  • Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director 
  • Recommend any necessary changes in current policy and procedures  
  • Additional tasks and responsibilities may be assigned  
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation    
 Minimum Requirements
  • Bachelor’s degree in a related field and three years of relevant experience
  • Valid driver’s license with a satisfactory driving record
  • Commitment to and knowledge of community-based support for persons with disabilities  
  • Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions  
  • Independent judgment is required to plan, prioritize, and organize diversified workload
  • Proficient with Microsoft Office 365  
  • Knowledge and understanding of local regulatory agency operations 
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing   
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday 
  • Generous PTO 
  • Employee Incentive & Discount Programs 
  • 403b Retirement Plan 
  • Incredible career growth opportunities 
  
Please Visit Our Website to Complete an Online Application! Careers.comop.org 
  
  
Community Options is an Equal Opportunity Employer   M/F/D/V 
  
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