Program Manager (IDD Services)
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Location: Lubbock, TX, United States
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Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are seeking an experienced Program Manager in Lubbock, Texas. The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.
*THIS POSITION DOES REQUIRE BEING ON-CALL*
Responsibilities
- Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Manage staff schedules and ensure shifts are adequately staffed
- Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning
- Monitor and maintain the budget
- Prepare required statistical, financial, and service reports as needed
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are well maintained
- May conduct programmatic investigations
- Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Requirements
- High School Diploma or GED with three years of relevant experience
- Bachelor’s degree preferred
- Must have minimum two years experience with IDD
- Must have minimum two years managerial experience
- Valid driver’s license with a satisfactory driving record
- Complete all state and agency required training per state guidelines
- Team oriented with demonstrated leadership experience
- Experience with problem solving against multiple priorities
- Ability to establish a comfortable and supportive relationship with individuals receiving supports
- Ability to exercise good judgment and remain calm in crisis situations
Working Conditions
- May be required to be on-call in cooperation with other management staff
- Frequent lifting, stretching, and other physical exertion may be required
- May be required to transport individuals utilizing your own vehicle or company provided vehicles
- May be required to lift or move 25+ pounds
- May assist with wheelchair transfer of non-ambulatory individuals
- May be exposed to various medical conditions and communicable diseases
Why Community Options?
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
Send Resumes to: [email protected]
Community Options is an Equal Opportunity Employer M/F/D/V
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