Electronic Health Record Manager

• Uphold and implement the organization’s vision, mission and values
• Determine priorities and initiate implementation of new applications as needed
• Lead a team to provide direct support to operations, clinical, nursing, billing, and others to facilitate optimal use of the EHR platform (THERAP)
• Partner and collaborate with leadership and users to identify opportunities for added EHR efficiencies in operations, clinical support, and billing services, resulting in improved health outcomes including outside platforms such as Business and Artificial Intelligence
• Ensure compliance with federal, state, and local regulations and all safety requirements (e.g., CMS, OIG, OMIG) and other regulatory authorities
• Provide continuous monitoring and in consultation with other senior directors develop
  mitigation plans to address errors and areas of risk and recommend corrections
• Develop professional working relationships with directors and managers to identify and resolve issues impacting the achievement of COI organizational goals
• Actively and constructively participate in workgroups and committees supporting best practice guidelines and processes including activities and data evaluation
• Lead the development of policies, procedures, and maintenance of workflows for the EHR and provide oversight of the training schedules, agendas, and role-specific course materials as they relate to the EHR platform (THERAP)
• Lead team of EHR Specialists who are responsible for monitoring training programs to ensure end-user competency
• Continuously monitor the EHR Specialists’ activity to deliver effective EHR training and support
• Meaningfully participate in workgroups and user meetings, recommending system optimization strategies
• Gain information about future releases and leads implementation of new EHR systems features and upgrades
• Participate in regular State QI meetings to discuss compliance issues and new initiatives
• Use discretion and judgment in handling sensitive or confidential information
• All other duties as assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Minimum Requirements

• Bachelor’s degree required; Master’s degree preferred in one of the following areas: Computer science, technical/biomedical engineering, healthcare, business administration, or operations management
• Three years of supervisory/management experience required
• Two years EHR implementation, project management experience, go-live, data reporting, report development, and interpretation experience required; THERAP experience preferred
• Understanding of Medicaid/Medicare billing, coding, managed care practices/principles, payer reimbursement methodologies, and managed care requirements/strategies, preferred
• Demonstrate excellent communication skills, both oral and written
• Demonstrate high proficiency in computer applications such as Microsoft Excel, Power Point, Word and Outlook

Working Conditions

• Frequent lifting, stretching, and other physical exertion may be required
• May be required to utilize own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May be exposed to various medical conditions and communicable diseases
  

• Insurance Options (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous Paid Time Off (PTO)
• Employee Incentive & Discount Programs
• 403b Retirement Plan with Employer Match
• Exceptional Career Growth Opportunities